Refund & Return Policy


Effective Date: April 4, 2026

At Jetblack Investments LLC Store, we aim to provide a clear and transparent shopping experience. This policy explains how returns and refunds are handled.

Jetblack Investments LLC Store is owned and operated by Jetblack Investments LLC.

1. Return Eligibility

We accept return requests within 14 days of delivery.

Items must:

  • be unused and in original condition
  • include original packaging
  • not be damaged by misuse

2. Non-Returnable Items

We do not accept returns for:

  • used or damaged items
  • final sale items
  • customized products (if applicable)

3. Damaged or Incorrect Orders

If your item arrives damaged or incorrect, contact us within 48 hours with photos and order details.

4. Return Process

Contact us before returning any item. Unauthorized returns may not be accepted.

5. Return Shipping

Customers are responsible for return shipping unless:

  • item is defective
  • wrong item was sent

6. Refunds

Refunds are processed within 5–10 business days after approval.

7. Contact

Jetblack Investments LLC Store
Address: 15230 Saddleback Road, Santa Clarita, CA 91387, United States
Phone: (626) 688-9904
Email: [email protected]